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BONNIE DE GROS

info@unionfibre.co.nz

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© 2018 by  U N I O N  F I B R E   &   A Beautiful Photo by Victoria Vincent

SHIPPING POLICY

All Prices are in NZD

 

Items will be shipped within 48 hours of purchase and an email will be sent with shipping confirmation and a tracking number. If there will be a delay in shipping, buyers will be notified as soon as possible.

All New Zealand orders are sent via courier with Post Haste with tracking and Signature. If you would like to have your parcel sent with NON-Signature, please notify me of this in the notes section at checkout. However, the buyer bears responsibility for the parcel with Non-Signature. NZ Post is also available on request if courier is an issue.

Australian orders are now shipped via International Air Parcel Tracked through NZ Post at a flat rate of $28NZD. Parcels take approximately 2-6 working days to arrive at destination.

United States, Canada & Mexico orders ship via International Air Parcel Tracked at $50NZD for up to 1kg and $58NZD for orders over 1kg. This is the most cost effective tracked option available from New Zealand.

International Orders sent via New Zealand Post International Air Parcel Tracked take between 2-10 working days to reach destination. If you do not see your country listed in the shipping options, please contact for a shipping quote.

RETURN POLICY

I want you to be happy with your  U N I O N  F I B R E  purchase. If you aren't satisfied with your item(s) I can refund the cost if they are returned in perfect condition as when purchased. I am unable to refund on the shipping costs. The buyer will also have to cover the return postage costs.

If an item is faulty I will be more than happy to refund or replace the item if it is not able to be fixed easily. Please email info@unionfibre.co.nz before returning any items and together we can figure out the best solution.

PAYMENT METHOD

Payment methods include Stripe & PayPal as well as NZ Direct Deposit for those with New Zealand banking. 

WHOLESALE INQUIRIES

Union Fibre is not currently taking wholesale orders.

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